Every player may eventually encounter a situation where the casino refuses to pay out their winnings. It's important not to remain silent and accept the situation as it is. Your voice matters, and here are a few steps you can take:
Leave a review.
Start by sharing your experience with other players. Write a detailed and objective review of your situation. This will not only serve as a warning to others but also lower the casino's rating, which may lead to a loss of customers and revenue. They will have to reconsider their policies or face consequences.
Familiarize yourself with RTPI.
If you're not already familiar with the concept of Return to Player Index (RTPI), pay attention to it. Understanding this metric will help you make informed choices when it comes to slot machines and casinos. You can find all the necessary information in our guide.
➤ What is RTPI?
Support other players.
Read reviews from other players. If you discover someone who has faced a similar issue, support their review, which will also impact the casino's real-time rating. By uniting, players can exert pressure on the casino and seek justice.
Contact the regulator.
Many casinos operate under licenses from specific jurisdictions. If you encounter issues with payouts, you can contact the regulator that issued the casino's license. In some cases, they may help resolve the conflict.
Choose reliable casinos in the future.
To avoid similar problems in the future and prevent further financial losses, we recommend selecting trustworthy casinos. Use the RTPI rating and study real player reviews to make the right choices.
We also suggest familiarizing yourself with a guide that will help you make informed decisions and cover essential aspects:
➤ Why it's important to choose reliable online casinos?
Remember that your activity and willingness to defend your rights can influence the casino's position. Don't stay silent, and your voice will be heard!